Frequently Asked Questions
Find answers to common questions
How does the free trial work?
Our free trial gives you a complete one-to-one class session with an expert Quran teacher. You can experience our teaching method, meet your teacher, and see if our program is right for you. No credit card is required to sign up.
How long is the free trial class?
The free trial class is 30-45 minutes long, giving you enough time to experience our teaching methodology and interact with your teacher.
Can I choose my preferred time for the trial?
Yes! When you register for the free trial, you can select your preferred time slot. We offer flexible scheduling to accommodate different time zones.
Do I need to provide payment information for the trial?
No, absolutely not. The free trial requires no payment information or credit card. You can try our service completely risk-free.
What are your course fees?
Our fees vary depending on the course, class frequency, and duration. After your free trial, our team will provide you with a customized pricing plan based on your selected course and schedule. We offer competitive rates and flexible payment options.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, bank transfers, and other international payment options. Our team will guide you through the payment process.
Are there any discounts available?
Yes! We offer discounts for multiple students from the same family, long-term commitments, and advance payments. Contact us to learn about current promotional offers.
Can I get a refund if I'm not satisfied?
We have a satisfaction guarantee policy. If you’re not satisfied with our service within the first two weeks, we offer a refund. Please contact our support team for details.
How long are the classes?
Class duration varies by course: Madani Qaida (30-45 minutes), Quran with Tajweed (45-60 minutes), Hifz Program (60 minutes), Tajweed Course (45-60 minutes), and Easy Quran Understanding (45 minutes).
How many classes per week?
We recommend 3-5 classes per week for optimal progress. However, you can choose the frequency that works best for your schedule. Hifz students typically take 5-6 classes per week.
Can I reschedule a class?
Yes, you can reschedule classes with at least 24 hours notice. We understand that emergencies happen, and we try to be as flexible as possible with rescheduling.
Are classes one-to-one or group sessions?
All our classes are one-to-one sessions. This ensures personalized attention, faster progress, and a learning pace tailored to each student’s needs.
What is the minimum age for kids to start?
We accept children from age 5 and above. For younger children, we assess their readiness during the free trial to ensure they can benefit from online learning.
Are your teachers experienced with children?
Yes! All our teachers are experienced in teaching children and use age-appropriate teaching methods. They make learning fun and engaging for young students.
Can parents monitor the classes?
Absolutely! We encourage parents to sit with younger children during classes. You’ll also receive regular progress reports and can communicate with teachers anytime.
How do you keep kids engaged during online classes?
Our teachers use interactive teaching methods, visual aids, rewards, and encouragement to keep children engaged. Classes are designed to be fun while maintaining educational quality.
What equipment do I need for online classes?
You need a computer, tablet, or smartphone with a stable internet connection, a webcam, and a microphone. We use Zoom or Skype for classes, which are easy to set up.
What if I have internet connection issues?
If you experience technical difficulties during class, we can reschedule without penalty. We also provide technical support to help you set up and troubleshoot any issues.
Which platform do you use for classes?
We primarily use Zoom for online classes, but we can also accommodate Skype or Google Meet based on your preference. All platforms are user-friendly and secure.
Do you provide learning materials?
Yes, we provide digital learning materials including PDFs of Qaida, Quran, and supplementary resources. Some courses may recommend purchasing physical books.
Are your teachers qualified?
Yes, all our teachers are qualified with Ijazah certifications in Quran recitation and Tajweed. They undergo thorough background checks and training before teaching.
Can I choose my teacher?
We match you with a teacher based on your learning needs, preferred language, and schedule. If you’re not satisfied with your teacher, we can arrange a change.
What languages do your teachers speak?
Our teachers speak English, Urdu, Arabic, and other languages. We can match you with a teacher who speaks your preferred language.
Do you offer classes for adults?
Yes! We welcome students of all ages. Many adults learn Quran with us, and we tailor our teaching approach to suit adult learners.
