Privacy Policy
Last Updated: January 2025
At Suffah Quran Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online Quran learning services.
1. Information We Collect
1.1 Personal Information
When you register for our services, we may collect the following information:
- Full name of student and parent/guardian
- Email address
- Phone number (including WhatsApp)
- Country and time zone
- Age and gender of student
- Payment information (processed securely through third-party payment processors)
1.2 Educational Information
- Current Quran learning level
- Course preferences and goals
- Class attendance records
- Progress reports and assessments
- Communication between students, parents, and teachers
1.3 Technical Information
- IP address and device information
- Browser type and version
- Usage data and analytics
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our online Quran learning services
- To schedule and conduct one-to-one classes
- To communicate with parents and students about classes, progress, and updates
- To process payments and manage subscriptions
- To improve our teaching methods and course content
- To send educational resources and newsletters (with your consent)
- To ensure child safety and maintain a secure learning environment
- To comply with legal obligations and resolve disputes
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Teachers: We share necessary student information with assigned teachers to facilitate effective learning
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, video conferencing platforms)
- Legal Requirements: We may disclose information when required by law or to protect our rights, safety, or property
- With Your Consent: We may share information with your explicit consent for specific purposes
4. Children’s Privacy
We take children’s privacy seriously. Our services are designed for students of all ages, including children under 13. We comply with applicable children’s privacy laws, including COPPA (Children’s Online Privacy Protection Act).
- We require parental consent before collecting information from children under 13
- Parents have the right to review, delete, or refuse further collection of their child’s information
- We implement strict child safety measures in all our classes
- All teachers undergo background checks and child safety training
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure SSL encryption for data transmission
- Regular security audits and updates
- Restricted access to personal information
- Secure payment processing through trusted providers
- Regular staff training on data protection
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our website
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your data to another service provider
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us at info@suffahquran.com
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. International Data Transfers
As we serve students globally, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Suffah Quran Academy
Email: info@suffahquran.com
WhatsApp: +91 7620374466
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.